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PortalPBX

Virtual numbers DID

Your local number.
Your global reach.

Virtual numbers to connect your business with customers in Peru and around the world.

  • No physical installation
  • Fast activation
  • 100% cloud management
Sunset city, connected globe with illustrative local numbers and a phone receiving a call

60+ countries

Local and international numbers.

SIP Trunk

Connect to your PBX or IP platform.

Smart routing

IVR, queues, extensions and more.

Support in Spanish

We support you throughout the implementation.

How it works

One call.
Multiple destinations.

A DID virtual number receives your customers' calls and routes them wherever you need: your PBX, an IVR menu, an agent queue or your SIP trunk.

Learn more about DIDs
Diagram: your virtual number reaches PortalPBX and is routed to an IVR, agent queue, SIP trunk or extension
Support team with headsets answering calls
Incoming callCustomer in Lima

For your business

Serve your customers from anywhere

Virtual numbers give you a local presence in different cities and countries without a physical office. Centralize call management and deliver a quality experience.

  • Local and global presence
  • Improve your customer experience
  • Scale your operation easily
  • Ideal for remote teams and multiple sites
See contact center →

One platform, full control

Manage your numbers from the cloud

Activate, configure and manage your virtual numbers from the PortalPBX platform. Set each number's destination, build IVR menus, queues, schedules and more.

  • Set up in minutes
  • Flexible routing
  • Call monitoring
  • Integration with your PBX or contact center
PortalPBX
  • Home
  • Virtual numbers
  • Extensions
  • IVR
  • Queues
  • Reports

Virtual numbers

+ Add number
NumberDestinationStatus
+•• ••• ••• •••Main IVRActive
+•• ••• ••• •••Sales queueActive
+•• ••• ••• •••Support queueActive
+•• ••• ••• •••SIP trunkActive
+•• ••• ••• •••Extension 101Active

Use cases

Virtual numbers for every need

Companies

A professional line for your business, wherever you are.

Contact centers

Numbers per campaign or client, routed to agent queues.

Branches

Local numbers for each city or site.

VoIP providers

Numbering for your own customers via SIP Trunk.

International trade

Let customers abroad call you on a local number.

In just 3 steps

Activate your virtual numbers

  1. 1

    Choose the country or city

    Check availability of the number you need.

  2. 2

    Set the destination

    IVR, queue, extension or SIP trunk.

  3. 3

    Start receiving calls

    Your number will be ready to serve your customers.

Get a quote

Request DID number availability

Tell us the country, city and number of DIDs you need. Our team will send you a proposal with availability and service terms.

Pricing depends on the country, the number of DIDs and usage.

Or message us on WhatsApp

Frequently asked questions

Frequently asked questions

Clear answers about virtual numbers.

See all questions

It is a phone number that does not depend on a physical line: it receives calls on your cloud PBX and routes them to an IVR, a queue or an extension.

We offer numbers in more than 60 countries. Availability by country and city is confirmed in the quote.

Yes, through number porting where available. We guide you through the process.

Yes. You can connect them via SIP Trunk to Issabel, FreePBX, Asterisk or other PBXs. We have step-by-step configuration guides.

Yes. With the softphone or a SIP app on your phone, or by forwarding to an external number.

It depends on the country, the number of DIDs and usage. We send you a quote with cost and timelines.

Communications without borders

Ready for a local presence where your customers are?

Connect your business to the world with virtual numbers. Talk to our specialists and find the best solution for your business.

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