Intelligent bots for social media
Bots for social media
Bots and automations for social comments and messages: rules, schedules, brand tone and escalation to your inbox or CRM.
- Social media
- Clear scope
- Support in Spanish
More consistent response
Same criteria outside partial business hours.
Focused team
Humans on conversations that matter.
Fewer lost messages
Visible queue and clear rules.
Phased
We start with the highest-volume channel.
What it is
What do we cover on social?
Assisted service on the channels you use, connected to AgentePortal or another inbox, without inventing communities or vanity metrics.
- Channel and tone inventory
- Reply and moderation flows
- Inbox/CRM integration
- Volume and topic reports
What's included
What does the service include?
Every project is carried out by our technical team, with scope and timelines agreed with you.
Messages and comments
Assisted replies in defined hours.
Automatic replies
FAQs in brand tone.
Escalation
To agents with history.
Reports
Volume and topics, without vanity metrics.
Basic moderation
Rules for sensitive content.
Stack connection
CRM or AgentePortal per scope.
How we work
Our process
Clear stages, with reviews with you at each one.
Step 1: Analysis
We review channels and volumes.
Step 2: Proposal
Flow and cost proposal.
Step 3: Implementation
We configure bots and integrations.
Step 4: Follow-up
We tune tone and rules.
Benefits
Why choose PortalPBX?
Hands-on work with clear priorities, communication in Spanish, and a plan you can approve or adjust.
Request a quoteMore consistent response
Same criteria outside partial business hours.
Focused team
Humans on conversations that matter.
Fewer lost messages
Visible queue and clear rules.
Phased
We start with the highest-volume channel.
Support in Spanish
We support you at every stage.
Who is it for?
Who is it for?
Brands on social
Inbox saturated with FAQs.
Social commerce
Stock and order questions.
Digital support
Handoff to helpdesk.
New projects
Start with a solid foundation from day one.
Pricing
Pricing based on your project
Every project is different. We send a custom quote with scope, timeline and cost — no invented rates on this page.
- Custom quote
- Response in under 24 business hours
- Phased, with no commitment
Related services
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Frequently asked questions
Frequently asked questions
Clear answers about the service.
See all questionsReady to move forward with this service?
Tell us about your project and we’ll propose a clear plan, with scope and timeline defined with you.