Voicebots with artificial intelligence
AI voicebots
AI voicebots to handle calls, qualify intent and transfer to an agent with context — integrated with your PortalPBX cloud phone system.
- Voice and AI
- Clear scope
- Support in Spanish
Less time in rigid IVR
Callers say what they need.
Agents on the complex
AI filters the repetitive.
Iterative training
We improve with real calls (with your permission).
Fits your PBX
We do not ask you to throw away the PBX to try.
What it is
What does a voicebot do?
It handles natural language (within trained scope), resolves frequent queries and escalates with call data. We do not promise to replace the whole contact center.
- Dialog and tone design
- SIP/WebRTC or voice API integration
- Handoff to queues and agents
- Testing and understanding tuning
What's included
What does the service include?
Every project is carried out by our technical team, with scope and timelines agreed with you.
Conversational voice
FAQs and smart menus.
Telephony integration
PortalPBX, trunks and existing queues.
Understanding AI
Intents and entities with clear limits.
Context handoff
The agent receives a summary and key data.
Voice metrics
Containment, transfers and failure points.
Schedules and rules
What is automated and when.
How we work
Our process
Clear stages, with reviews with you at each one.
Step 1: Analysis
We analyze call flow and systems.
Step 2: Proposal
Dialog, integration and cost proposal.
Step 3: Implementation
We implement voicebot and handoff.
Step 4: Follow-up
We tune with recordings and metrics.
Benefits
Why choose PortalPBX?
Hands-on work with clear priorities, communication in Spanish, and a plan you can approve or adjust.
Request a quoteLess time in rigid IVR
Callers say what they need.
Agents on the complex
AI filters the repetitive.
Iterative training
We improve with real calls (with your permission).
Fits your PBX
We do not ask you to throw away the PBX to try.
Support in Spanish
We support you at every stage.
Who is it for?
Who is it for?
Contact center
High volume of similar calls.
Appointments and reminders
Voice confirmations.
Collections and notices
Short, controlled flows.
New projects
Start with a solid foundation from day one.
Pricing
Pricing based on your project
Every project is different. We send a custom quote with scope, timeline and cost — no invented rates on this page.
- Custom quote
- Response in under 24 business hours
- Phased, with no commitment
Related services
Complete your solution
Other PortalPBX services that often fit with this one.
Voicebot and AI
AI voice agents for 24/7 service.
Learn more about Voicebot and AISpeech processing and conversational AI
Speech processing and conversational AI: transcription, intents and voicebots connected to your PortalPBX telephony when applicable.
Learn more about Speech processing and conversational AIAutomation and intelligent bots
We design bots and automations for WhatsApp, web, voice and internal processes: fewer repetitive tasks, more control and escalation to humans when needed.
Learn more about Automation and intelligent botsInteractive IVR
Voice menus and call automation.
Learn more about Interactive IVR
Frequently asked questions
Frequently asked questions
Clear answers about the service.
See all questionsWe cover the trained scope and expand in phases. Out of scope, it escalates to a human.
Yes. We also evaluate other compatible SIP/WebRTC platforms.
It depends on scope. After analysis we send a proposal with scope, timeline and cost.
With a conversation about your case and a written proposal.
We estimate it in the proposal based on access, DNS, data and integrations.
Ready to move forward with this service?
Tell us about your project and we’ll propose a clear plan, with scope and timeline defined with you.